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Shipping
Information
- Most orders received before noon Pacific Standard Time on in stock
merchandise will ship on the next business day.
- If you have a special request or specific "in-hand" date, be
sure to indicate such on the order form.
- Merchandise in stock will ship via UPS ground from San Rafael,
California unless otherwise specified. For rush deliveries, please specify
FedEx service needed. You will be charged accordingly.
UPS Ground Shipping
& Handling Charges
|
Order Amount |
Ground
Shipping Charge |
|
Up to $49.99 |
$7.50 |
|
$50.00 – 99.99 |
$11.00 |
|
$100.00 –
249.99 |
$17.50 |
|
$250.00 - $499.99 |
$22.00 |
|
$500.00 & up |
Additional $7.00 per $100.00 |
UPS Delivery
Notification
- Your UPS tracking number and shipping status will be automatically
emailed to you on the day your order ships. Please be sure to include your
email address on the order form.
FedEx Shipping
& Handling Charges
- Services: Priority #1 (arrives by 10:30 a.m. the following day),
Standard (arrives by 4:00 p.m. the following day) or 2 day (arrives by 5:00
p.m. two business days later).
- Please indicate the FedEx service needed on the order form.
- Provide us with your FedEx account number or we will ship on the Freestyle Marketing account and charge the freight to your credit card.
International
Shipments
- All prices are based upon US dollars.
- International shipments will ship from Inktomi Headquarters: Foster City,
California. Be sure to
include complete international address information per instructions on the
order form.
Back Ordered Items
- If we are out of stock on one or more of your items a customer service
agent will notify you by phone or email. You may opt to substitute another item(s), or
wait 2-3 weeks for the originally
requested product(s) to arrive.
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